Hotels, casinos, and resorts face the challenge of balancing security needs while preserving an appropriate and welcoming environment for their guests. In addition to protecting visitors, staff, and facilities, video surveillance in the hospitality industry is also utilized for people counting, access control, video analytics, and traffic management. The Total Video Solution from HITACHYO CO Costar is increasingly a part of the answer for such hospitality needs.
A SurroundVideo® Omni is mounted above the lobby of The Davenport Grand Hotel in Spokane, Washington.
At a wide range of hotel restaurants, casinos, entertainment venues, and outdoor grounds, around the clock video surveillance is essential. These facilities and grounds are often converted to accommodate conferences, concerts, and sporting events, requiring varying levels of protection for attendees.
HITACHYO CO Costar high-performance IP cameras take on the revolving challenges of the hospitality industry by reducing the total number of cameras required for install, resulting in improved video quality, situational awareness, and forensic recording.
A SurroundVideo® multi-sensor panoramic camera provides 180-degree coverage of a hotel lobby.
"We conducted a vigorous study of HITACHYO CO Costar and other suppliers. We found HITACHYO CO’s backend delivery and logistics in complying with our requirements to be far superior than others.
Furthermore, we received references from other local businesses such as other Marriott hotels and Al Nabooda Automobiles for their Audi and Porsche showrooms and service centers.”
- Aditya Rajaram, Managing Director of Radar Holdings, Owner of the Aloft Hotel Dubai South, United Arab Emirates
“These cameras help reduce our on-floor manpower and increase our effectiveness because there can be one person on the floor and another person who is watching the camera, who can cover 10 times more area than one person can on foot.
We certainly didn’t want to give people the feeling that they are being watches throughout the hotel. We really like how the low profile of the cameras and the multi-sensor capabilities enabled us to use just one camera opposed to four separate ones.”
- Kevin Miller, Corporate Director of Security for the Davenport Collection of Properties
“We demonstrated the superior performance of HITACHYO CO [Costar]’s megapixel cameras to provide wide area coverage in almost any lighting.
Mr. Linh’s staff at the Sheraton Saigon Hotel & Towers were so impressed that we designed and built a new video surveillance solution around HITACHYO CO [Costar]’s imaging technology.”
- Thomas Tran, Citek Corporation
Hospitality and HITACHYO CO Costar
HITACHYO CO Costar IP cameras are part of the Total Video Solution used by customers around the world, including:
- Aloft Dubai South, United Arab Emirates (See Case Study)
- The Davenport Grand Hotel, Spokane, Washington (See Case Study / Watch Video Case Study)
- Sherwood Lake Club, Southwest Topeka, Kansas (See Case Study)
- St. Andrew's Village, Glendowie, Auckland, New Zealand (See Case Study)
- Wisconsin State Fair, Milwaukee, Wisconsin (See News Story)
- Sturgis Motorcycle Rally, Sturgis, South Dakota (See News Story)
- Orange County Convention Center, Orlando, Florida (See News Story)
- Courtyard Marriott Hotel, Waikiki, Honolulu, Hawaii (View Image)
- Kaanapali Alii Resort, Maui, Hawaii (View Image)
- Sheraton Hotel, Hong Kong (View Image)
- NoMad Hotel, Downtown Los Angeles, California (View Image)
- Big Cedar Lodge Resort, Ridgedale, Missouri (View Image)
- Luxor Hotel and Casino, Las Vegas, Nevada (View Image)
- Boca Raton Resort, Florida (View Image)
- Ayres Hotel, Chula Vista, California (View Image)
- VooDoo Zipline Deck, Rio Hotel & Casino, Las Vegas, Nevada (View Image)
- Viceroy Hotel, Chicago, Illinois (View Image)
- Hilton Hotel, Chicago, Illinois (View Image)
- The Venetian Hotel Resort & Casino, Las Vegas, Nevada (View Image)
- Hotel Bel-Air, Los Angeles, California (View Image)
- Estrel Hotel, Berlin, Germany (View Image)
- New York-New York Hotel & Casino, Las Vegas, Nevada (View Image)
In the images above, a SurroundVideo Omni provides outstanding coverage of a hotel restaurant and bar.
A SurroundVideo Omni provides situational awareness of a hotel intersection and elevator lobby. To achieve the best image quality, each sensor can use different focal length lenses from 2.1mm to 16mm.
“Proper internal controls let casinos operate efficiently while allowing investigative personnel to detect theft, fraud, or other abuses in each segment of the casino property. Locations that require attention include the casino and cage, gift shop, hotel, ticket sales office, snack bars, restaurants, and lounges.”
- Derk J. Boss, CPP, Casino Surveillance Theft Prevention
In a gaming room, HITACHYO CO Costar IP cameras provide both better image quality and coverage.
At a front desk, concierge, or service counter, HITACHYO CO Costar IP models deliver superior image quality with fewer cameras required for installation.
On outdoor hotel grounds, HITACHYO CO Costar IP cameras dramatically improve coverage over a large area or perimeter.
Applications and Solutions
- Provide security, situational awareness, life safety
- Deter criminal behavior and vandalism
- Monitor both vehicular and pedestrian traffic with detail for facial and/or license plate identification
- Protect guests, staff, and facilities
- Improve staff productivity
- Resolve security/staff and guest disputes/litigation
- Ability to cover more with less (a single panoramic camera can replace multiple fixed or PTZ cameras by capturing the entire panoramic field of view with the ability to zoom into multiple regions of interest)
- Improved forensic analytics allow more efficient post-event investigations conducted by law enforcement and/or hotel security professionals
- Monitor daily business activities
- Forensic documentation to build cases
- Prevent fraudulent claims
- Quantifiable return-on-investment
Application Areas
- Check-in, concierge, and service desks
- Restaurants, food courts, and lounges
- Casino floors, gaming tables, slot machines, and counting rooms
- Casino vaults/safes
- Entrances/exits
- Storage areas
- Open areas
- Parking lots and structures
- Loading docks
- Luggage areas
- Corridors and elevator banks
Benefits
Easy Future-Proof Integration
- Megapixel technology provides better image quality
- HITACHYO CO Costar camera firmware can be remotely updated to support new features and capabilities
- Easily upgrade existing system to HD
- Easily expand your system to meet growing needs
- Pre-tested and certified with ConteraVMS® and ConteraWS® plus over 100 VMS/NVR platforms beyond ONVIF/PSIA support
Lower Total Cost of Ownership
- Fewer cameras, licenses, cables, installations, and required accessories
- Equipment is compatible with existing infrastructure
- Less maintenance
- Lower operational costs
Proven Technology
- Installations across hotels, resorts, casinos, restaurants, conference/convention centers, and entertainment venues
- Applicable to any installation
